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The Complete Guide to Filing an Online FIR in India

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1. What is an FIR and When Should You File It?


An FIR (First Information Report) is the first official step to report serious crimes (cognizable offenses) where police can arrest without a warrant. You should file an FIR immediately for:


  • Theft (mobile, wallet, vehicle, documents)

  • Cybercrimes (online fraud, hacking, harassment)

  • Violent crimes (assault, domestic violence)

  • Harassment (stalking, threats, blackmail)


2. How to File Online FIR: Step-by-Step Process


Step 1: Choose the Right Platform



Step 2: Register/Login


  • Provide mobile number and verify via OTP

  • Enter basic details (name, address, ID proof)


Step 3: File Your Complaint


  1. Select complaint type (theft/cybercrime/etc.)

  2. Enter:

    • Incident date, time and location

    • Accused details (if known)

    • Complete description of the crime

  3. Upload evidence:

    • For theft: Purchase bills, photos of stolen items

    • For cybercrime: Screenshots, transaction IDs

    • For harassment: Call recordings, messages


Step 4: Submit and Track


  • Get a reference number

  • Download acknowledgment receipt

  • Track status through portal/SMS


3. State-wise Online FIR Portals


Here are direct links to file online complaints:


State

Portal Link

Special Features

Delhi

Lost document reporting

Maharashtra

Full online FIR

Karnataka

Status tracking

Tamil Nadu

Cybercrime focus

Uttar Pradesh

Vehicle theft reporting

West Bengal

Women's safety focus

Note: Some states only allow online complaints for specific crimes like theft or cybercrime.


4. What Happens After Filing?


  • Police will verify details within 24 hours

  • You may be called to the station for statement

  • Investigation begins once FIR is registered

  • Get regular updates via portal/SMS


5. If Police Don't Take Action


  1. Wait 24-48 hours for portal complaints

  2. Escalate to:

    • Police Commissioner (for cities)

    • Superintendent of Police (for rural areas)

  3. Last resort options:


6. Important Tips


Act fast: File within 24 hours for best evidence

Preserve evidence: Don't delete messages/emails

Follow up: Check status every 3-4 days

For emergencies: Always call 100 first


7. Special Cases


  • For women's safety complaints: Use state women's helpline numbers

  • For financial fraud: Call bank immediately + report to cyber cell

  • For lost documents: Many states have separate lost document portals


8. Frequently Asked Questions


Q: Can I file anonymously?

A: No, but you can request confidentiality in harassment cases.


Q: Is online FIR valid in court?

A: Yes, it has the same legal value as physical FIR.


Q: What if I made a mistake in my complaint?

A: Contact the investigating officer to correct details.


9. Need Help? Important Contacts


  • National Cyber Crime Helpline: 1930

  • Women's Helpline: 181

  • Emergency: 112

  • Legal Aid: State Legal Services Authority



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