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How to File an FIR Online in India – A Step-by-Step Guide
- The Law Gurukul
- Jul 6
- 3 min read
Filing a First Information Report (FIR) is the first and most crucial step in reporting a crime to the police in India. Traditionally, one had to visit a police station to register an FIR, but with digital advancements, many states now allow online FIR filing for certain offenses.
This guide will walk you through the step-by-step process of filing an FIR online, the types of complaints eligible, and important things to keep in mind.
What is an FIR?
An FIR (First Information Report) is a written document prepared by the police when they receive information about a cognizable offense (a serious crime where police can arrest without a warrant, such as theft, assault, or fraud).
The FIR sets the legal process in motion and helps the police investigate the crime.
Can You File an FIR Online in India?
Yes! Many Indian states provide online portals to file complaints or e-FIRs for certain offenses. However, online FIRs are usually allowed only for:
Non-heinous crimes (e.g., lost property, minor theft, cyber fraud)
Cases where immediate police intervention is not required
For serious crimes (like murder, rape, kidnapping), you must visit the nearest police station to file an FIR.
Step-by-Step Guide to Filing an FIR Online
Step 1: Visit the Official Police Portal
Each state has its own online police complaint portal. Some common ones include:
Delhi Police – https://www.delhipolice.nic.in
Maharashtra Police – https://citizen.mahapolice.gov.in
Uttar Pradesh Police – https://uppolice.gov.in
Karnataka Police – https://www.ksp.gov.in
Step 2: Register/Login
If you’re a new user, create an account using your mobile number and email.
Existing users can log in with credentials.
Step 3: Select "File a Complaint" or "e-FIR"
Choose the appropriate option (e.g., "Lost Report," "Cyber Crime," "General Complaint").
Some states allow direct e-FIR filing, while others may forward your complaint to the local police station.
Step 4: Fill in the Complaint Details
Provide accurate information, including:
Personal details (name, address, contact number)
Incident details (date, time, location, description of the crime)
Accused details (if known)
Supporting documents (if any, like ID proof, photos, or screenshots)
Step 5: Submit and Note the Reference Number
After submission, you’ll receive a complaint number/acknowledgment slip.
Save this for future tracking.
Step 6: Follow Up
Police may contact you for verification.
Check the status online using your reference number.
If no action is taken, escalate to higher authorities (like the Commissioner’s Office or State Police Helpline).
What If the Police Refuse to Register an FIR?
Under Section 173 of Bharatiya Nagarik Suraksha Sanhita (BNSS), police must register an FIR for cognizable offenses.
If they refuse, you can:
Approach the Superintendent of Police (SP) or Commissioner.
File a complaint with the State Human Rights Commission.
Submit a written application to the Judicial Magistrate.
Important Points to Remember
✔ False FIRs are punishable under Section 223 of Bharatiya Nyaya Sanhita (BNS) (up to 6 months jail).
✔ For urgent crimes (kidnapping, assault), visit the police station immediately.
✔ Cybercrime complaints can also be filed at https://cybercrime.gov.in.
Conclusion
Filing an FIR online is a convenient way to report minor offenses without visiting a police station. However, for serious crimes, always approach the nearest police station for immediate action.
Have you ever filed an FIR online? Share your experience in the comments!
🔗 Useful Links:
Stay informed, stay safe! 🚨
Key Legal Updates (2024)
The Indian Penal Code (IPC) has been replaced by the Bharatiya Nyaya Sanhita (BNS).
The Criminal Procedure Code (CrPC) has been replaced by the Bharatiya Nagarik Suraksha Sanhita (BNSS).
The Indian Evidence Act has been replaced by the Bharatiya Sakshya Adhiniyam (BSA).
Always refer to the latest legal provisions when filing a complaint.